Privacy Policy
Last updated: 4 June 2025
1. Data Controller
- Owner: AKTIV24H
- Registered address: Carrer del Comandant Benítez 29, 08028 Barcelona
- Email: info@aktiv24h.com
- Website: https://aktiv24h.com
2. Purpose of data processing
At AKTIV24H we process the information provided by data subjects for the purpose of:
- Managing and responding to requests for information, enquiries or any type of request made by the user through the contact forms available on our website.
- Sending commercial communications related to our products and services, provided the user has given express consent.
- Managing the contractual relationship with our clients and suppliers.
3. Legal basis for processing
The legal basis for processing your data is:
- The data subject's consent for sending commercial information and for handling requests made through our contact forms.
- Performance of a contract where the data subject is a client or supplier.
4. Data retention
Personal data provided will be retained:
- For as long as the commercial relationship is maintained.
- For the time necessary to comply with legal obligations.
- Until the data subject requests erasure.
5. Data recipients
Data will not be transferred to third parties, except where legally required.
6. User rights
Users have the right to obtain confirmation as to whether AKTIV24H is processing personal data concerning them.
Data subjects have the right to:
- Access their personal data.
- Request rectification of inaccurate data.
- Request erasure when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
- Object to the processing of their data.
- Request restriction of processing.
- Request data portability.
To exercise these rights, you may send a request to info@aktiv24h.com, attaching a copy of your identity document.
7. Security measures
AKTIV24H is committed to fulfilling its obligation of confidentiality regarding personal data and its duty to safeguard them, and will adopt the necessary measures to prevent alteration, loss, unauthorised processing or access, in accordance with applicable regulations.
8. Changes to this Privacy Policy
AKTIV24H reserves the right to modify this policy to adapt it to legislative or case-law developments, as well as industry practices. In such cases, AKTIV24H will announce the changes on this page with reasonable notice before they take effect.
